Title: Asset Protection & Security Support Clerk

Classification: Non-Exempt

Reports To: Office Manager of Asset Protection and Security

Position Overview

The Asset Protection & Security Support Clerk is responsible for providing comprehensive administrative support to the Asset Protection and Security (AP&S) Department. This role plays a vital part in ensuring the efficient operation of department programs, compliance procedures, and internal service processes that contribute to the achievement of company goals.

General Duties and Responsibilities

• Manage inventory, logging, and ordering process for the Store Stamps Program
• Process and support requests for the Cell Phone Program (ordering, troubleshooting, activation, cancellation, and billing analysis)
• Manage and reconcile accounting for the Hotel Program (reservations, cancellations, and expenses)
• Oversee and reconcile the Lost and Found Program, including tracking property and money orders
• Distribute and track Daily Mail, Truck and Security Seals, and other department assets
• Assist with the Loaner Vehicle Program and Car Wash Invoice Log
• Assist the AP&S Administrator with False Alarm activity tracking as reported by District Managers
• Log and ship counterfeit bills to the Bureau of Secret Service
• Process requests for Store Manager Cards through ENCOR & ACS and manage user access
• Create and manage team member access control cards
• Support AP&S Management with office duties such as answering phones, researching pricing on parts and equipment, and assisting with projects as assigned

Knowledge and Skills

• Strong clerical and administrative skills
• Excellent written and verbal communication skills (including bilingual Spanish preferred)
• Strong interpersonal and motivational abilities
• High attention to detail and problem-solving capabilities
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and general office equipment (copier, printer, phone)
• Ability to work independently, adapt to changing priorities, and multitask effectively
• A positive and professional demeanor that contributes to a productive team atmosphere

Required Education and Experience

• High School Diploma or equivalent required
• Minimum of 2 years of experience in clerical, administrative, or office support roles
• Basic understanding of Spanish and English (reading, writing, and speaking) preferred.