Title: Risk Management General Liability Coordinator
Classification: Non-Exempt
Reports to: Risk Management and General Liability Manager

Pay Scale: $19.00 - $24.00

Job Description:

Position Overview:

The Risk Management General Liability Coordinator is responsible for ensuring the efficient operation of office and administrative support functions within the Risk Management Department. This position provides high-quality, timely administrative support to the Risk Management Director and the General Liability (GL) and Workers’ Compensation (WC) Managers.

The Risk Management General Liability Coordinator assists with various functions of Risk Management, including but not limited to safety supplies, the Gleason Inspection process, and CUPA and CERS administration, as determined by the Risk Management and General Liability Manager.

General Duties and Responsibilities:

• Provide administrative support for the Gleason Sweep Sheet Program.
• Maintain and update accurate store inspection maps.
• Program and issue replacement iButtons to stores as needed.
• Conduct weekly performance conference calls with stores.
• Collaborate with Operations and District Managers to determine map layouts and iButton locations based on risk or exposure.
• Support the administration of CERS, CUPA, and Gleason Sweep Inspection programs, including updating required information in web portals.
• Assist with Risk Management communications, including meeting agendas, mailings, and meeting coordination.
• Handle incoming and outgoing mail, shipping, and receiving related to GL and WC.
• Maintain and produce ad hoc reports for GL and WC.
• Perform other duties as assigned by management (GL and WC).
• Customer Service & Empathy: A strong customer – centric approach with patience and empathy to handle difficult conversations with customers/partners.

Knowledge and Skills:

• Proficiency in Microsoft Outlook, Word, and Excel preferred.
• Strong multitasking, organizational, and follow-up skills.
• Proactive, professional, and helpful attitude with strong attention to detail.
• Flexibility to adapt to a dynamic work environment.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively while maintaining professionalism with internal customers (stores).
• Computer literacy, including spreadsheets, word processing, email, and web applications.
• Excel in a fast-paced environment.
• Handle sensitive and confidential information appropriately.
• Willingness to adjust work schedule as operationally needed by Risk Management.

Required Education and Experience:

• High school diploma required; associate or bachelor’s degree preferred.
• Minimum of five (5) years of administrative experience.
• Work experience related to insurance and Risk Management is a plus.

Physical Demands:

May also have to do some light lifting of supplies and materials from time to time. Will be required to spend long hours sitting and using office equipment and computers. May require commute to stores, as needed. Travel required in California (30%). Combination of work within stores and the corporate office.

Position Type / Expected Hours of Work:

This is a non-exempt position. Standard schedule is Monday through Friday, 8:00 a.m. – 5:00 p.m. Schedule may vary based on business needs and will be coordinated through the reporting supervisor.

This job description is not intended to be all-inclusive. Employees may perform other duties as assigned. All employees are expected to complete any reasonable task or request consistent with achieving company goals and objectives.