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Cremeria Dispatcher

Department: Cremeria
Location: Pasadena, CA

PAYSCALE:

$19.08 - $22.55

Join the Vallarta Supermarkets Family!

At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve. We’re seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you’re passionate about fresh, quality baked goods and love making people smile, we’d love to meet you!

About the Role

The Cremeria Dispatcher provides prompt and courteous service to customers by filling their orders in the cremeria, seafood, and meat departments. This role ensures fresh, properly rotated products, maintains clean and presentable displays, and supports department operations while following Vallarta’s standards for food safety, sanitation, and honesty.

What You’ll Do

  • Smile, greet, and assist customers with outstanding service.

  • Ensure all products are fresh and rotated according to company guidelines.

  • Promote sales through suggestive selling.

  • Use slicers, knives, and other tools safely following department safety policies.

  • Maintain clean, organized, and presentable display cases and counters.

  • Stock and fill cremeria display cases and coolers as required.

  • Transport products to coolers, storage areas, and worktables.

  • Notify Cremeria Lead when supplies or products are needed.

  • Monitor case temperatures and report discrepancies.

  • Gain complete knowledge of all cremeria, seafood, and meat products and their uses.

  • Apply meticulous cleaning and sanitation practices; assist in department sanitation.

  • Respond to customer requests, ensuring honesty in packaging, weighing, and pricing.

  • Use correct codes for packages to comply with state laws of weights and measures.

  • Work safely, being aware of coworkers’ and customers’ safety.

  • Treat coworkers and customers with respect; avoid profanity or offensive behavior.

  • Follow food safety and health code regulations, personal hygiene, and dress code.

  • Abide by company policies and the Employee Handbook.

  • Contact Cremeria Lead, Meat Manager, or Store Director with questions or concerns.

  • Report equipment failures promptly.

  • Perform other responsibilities as assigned.

Physical Requirements

  • Stand and walk constantly (6–8+ hours/day).

  • Frequently bend neck/waist, squat, twist, and reach above/below shoulders.

  • Frequent repetitive use of hands (grasping, pushing, pulling, fine manipulation).

  • Lift and carry up to 25 lbs. frequently and up to 50 lbs. occasionally.

  • Heaviest item required to carry: 65 lbs. (one box), up to 100 feet.

  • Operate forklifts, pallet jacks, and other moving equipment.

  • Work near equipment and machinery; exposure to noise, temperature, and humidity changes.

  • No work at heights; no walking on uneven ground.

What We’re Looking For

  • Knowledge of products sold in the cremeria department.

  • Ability to work effectively in a fast-paced, crowded environment.

  • Must be able to speak, read, write, and understand English.

  • Team-oriented, respectful, and professional attitude.

  • Must be legally authorized to work in the U.S.

Work Environment

  • Fast-paced cremeria, seafood, and meat department with direct customer interaction.

  • Exposure to perishable products, refrigerated coolers, and changing conditions.

  • Collaborative, team-focused workplace.

  • Must be able to work flexible schedules, including evenings, weekends, and holidays.

Benefits

Full-Time Team Members

  • Health medical plan: $25/week, plus free dental & vision.

  • Free $25,000 Basic Life and AD&D Insurance.

  • 401(k) Retirement Plan.

  • Paid vacation.

  • Access to legal services.

Part-Time & Full-Time Benefits

  • Paid sick time.

  • Premium pay for holidays.

  • Scholarship opportunities.

  • Savings marketplace & credit union membership.

  • Recognition programs (birthdays, years of service, spirit days, etc.).

At Vallarta Supermarkets, we believe our culture drives execution. If you’re motivated, detail-oriented, and customer-focused, we invite you to apply today to join our team as a Cremeria Dispatcher!

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whether you’re seeking part-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.

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